About Us


Bereft Bereavement Support

Bereft Bereavement Support was set up in 1999 to fill the need for specialist bereavement counselling and support for the adult residents (the over 16s) of the London Borough of Ealing.

• We are a small, local voluntary organisation and a registered charity (no. 1077140)
• We are dependent on client donations with grant support from Ealing Council/NHS
• We have 3 paid, part-time staff in the office
• We are not affiliated to any religious organisation

How can we help?

The death of someone close is a major event which is likely to affect all of us at some point in our life. Coping with the normal responses of grief can be very difficult. Everyone reacts differently. You may have feelings of loneliness and isolation, experience anger, fear or guilt as well as helplessness and/or physical aches and pains. It can be overwhelming. You may even think that you are “going mad”. Whilst friends and relatives may be around for support, they may avoid talking about painful feelings or feel after a while you “should be over it by now”.This may the time when talking to a bereavement counsellor could help you.

Our counsellors

All our bereavement counsellors are trained in counselling skills and bereavement issues. They are either qualified or nearing completion of their training (usually Diploma, BA or MA).

They receive ongoing, extensive training to develop their skills and attend regular clinical supervision to ensure that they are working to the highest possible standards, and for support. Often they are registered with a professional organisation and all are working to established codes of practice. They give their time to Bereft for free.

Zero tolerance policy

Bereft is committed to providing a compassionate service to all of our bereaved clients and fully understands that they may be in a state of distress.

The safety and well-being of our staff and volunteers is of paramount importance. We are here to help you.

Staff and volunteer counsellors have the right to be treated with dignity and respect. The place they work in should remain a safe environment, free from bullying and harassment. We operate a strict no tolerance policy to shouting and abusive behaviour (physical, verbal or written) and we reserve the right to terminate any call or other communication with anyone unable to adhere to this.