Contact Us

Contact Details

When you feel you are ready, simply call our number 020 8896 2800 during office hours. If you call outside these hours, please leave a message with convenient times that we can call you back. Alternatively, you can contact us directly via this page.

If you are enquiring on behalf of another individual, please use the short contact form opposite to send us an email. If you are referring yourself for counselling, please click here to fill in our standard assessment questions.

One of our staff will then contact you to discuss what our service can offer you and to take any additional details. An informal face-to-face meeting may be necessary to ensure our better understanding of what you need.

After it has been agreed that Bereft will offer you bereavement counselling, we will need time to arrange a ‘match’ with a suitable counsellor. As a charity, Bereft relies on donations so we will also discuss with you a donation for each session according to what you can afford.

Office Hours

Monday: CLOSED
Tuesday: 12.00pm – 5.00pm
Wednesday: 12.00pm – 5.00pm
Thursday: 10.00am – 11.30am
Friday: 10.00am – 1.00pm
Zero tolerance policy

Staff and volunteer counsellors have the right to be treated with dignity and respect. We operate a strict no tolerance policy to shouting and abusive behaviour (physical, verbal or written) and we reserve the right to terminate any call or other communication with anyone unable to adhere to this.